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Privacy Policy

Commitment to Your Privacy At CoffeeBeans.co.nz, we understand that your privacy is as important as a fresh roast. This policy explains how we handle the personal information you share with us while browsing our selection or purchasing your favorite blends. By using our website, you agree to the practices described below.

1. What Information We Collect We collect information to ensure your coffee reaches you smoothly and to improve your shopping experience. This includes:

  • Direct Information: Your name, email, delivery address, and phone number provided during checkout or account creation.

     
  • Order Details: History of your purchases and any correspondence with our customer support team.

  • Automatic Data: Technical details such as your IP address, browser type, and how you navigate our site, collected via cookies and similar tools.

     

2. How Your Data is Used Your information allows us to provide a seamless service from bean to cup. Specifically, we use it to:

  • Process and dispatch your orders.

     
  • Manage your customer account and rewards.

     
  • Send you shipping updates and (if you’ve opted in) news about new arrivals or special promotions.

     
  • Maintain the security of our store and prevent fraudulent transactions.

     

3. Sharing with Trusted Partners We do not sell your personal details to third parties. We only share necessary data with service providers who help us operate, such as:

  • E-commerce Platforms: Our store is hosted on Shopify, which manages the technical infrastructure of your shopping experience.

     
  • Payment Gateways: Secure processors that handle your credit card information (which we do not store on our own servers).

     
  • Delivery Services: Courier partners who need your address to fulfill your delivery.

4. Data Security & Storage We take the protection of your data seriously. Using industry-standard encryption and secure servers, we work to keep your information safe from unauthorized access. While no internet transmission is 100% secure, we follow best practices to minimize risk.

5. Your Rights & Control You have full control over your personal data. At any time, you may:

  • Access or update your account information by logging in.

  • Unsubscribe from marketing emails using the link at the bottom of any message.

  • Request that we delete your personal data (subject to legal record-keeping requirements).

     

6. External Links Our website may occasionally link to third-party sites (such as coffee equipment manufacturers or news articles). We are not responsible for the privacy practices of these external websites and recommend reviewing their policies separately.

 

7. Updates to This Policy We may refresh this policy occasionally to reflect changes in our services or legal requirements. The latest version will always be available on this page.

Contact Us If you have questions regarding your privacy or how your data is handled, please reach out to our team at [email protected].